Returns & Exchanges
We want you to love your glow, but if you are not completely satisfied with your KORA Organics purchase, we offer a 30-day return policy for products in their original condition. Please note that individual results may vary, and we are happy to assist you in finding the perfect formula for your skin type.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully pack the products in their original packaging to ensure they are protected during transit back to our warehouse.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return package.
Receive Your Refund
Once our team receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing